We are glad to bring our customers great value and service. 

That’s why we provide free worldwide shipping from our warehouses 

in the United States, Australia, Germany, and Asia. 

Depending on the stock available.

• United States: 5-12 business days
• Australia: 5-12 business days
• Canada: 5-12 business days
• New Zealand: 5-10 business days
• United Kingdom: 5-12 business days

As for other world regions, it can take 7-15 business days, 

depending on your location.

Once your order has passed the required checks and been marked for shipping, you will receive an email with the shipment tracking number.

For additional information about your package, don't hesitate to get in touch with our customer support service at: info@smartoonkids.com

If you place an order containing multiple products, each may be shipped from a different international warehouse, depending on availability and the quickest delivery time. If a toy is popular and on backorder, we might send packages separately and at different times to deliver the ones available as soon as possible.

We will email you the corresponding delivery information as soon as we send the package. You can track your parcel by clicking on the "View your order" link.